Privacy policy

Privacy policy

We are committed to working in accordance with the provisions of the UK Data Protection Act, and European General Data Protection Regulations (GDPR). Our policies and procedures are aimed at ensuring the Privacy and Security of any Personal Data/Personal Information we may collect about you.

This Privacy Policy lets you know about the collection, use, disclosure and storage of Personal Data that you may provide to us. Examples of Personal Data include information that we collect from application forms and other communications with us and may include identity details, names/ addresses, e-mail details telephone numbers, and contract job and delivery details.

We collect this information/Personal Data so that we can respond to your enquiries and so that we can provide you with the best possible service.

We do not use your Personal Data for marketing purposes and will not do without your express consent. We will not collect sensitive information about you without your consent.

Collection of Personal Information

Continent-Express collects and stores information about the contracts jobs and deliveries that we do. We use information about our customers, their packages, and their dispatch/transport activity to provide or enhance the services we provide, to communicate with customers about service levels and any additional services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, to open accounts and establish account holder credit limits, perform the billing function, and comply with government regulations.

Access to Your Personal Data

You can find out what Personal Data we hold by contacting us, using the details below. Should we for any reason be prevented from disclosing your personal information we will give reasons for any such refusal. If any of our information is incorrect please advise us of the correct details and changes required, using the contact details below and we will update or correct Personal Data in our possession.

Our Retention of Your Personal Data

We will not keep your Personal Data for longer than is necessary; We are however obliged to keep records for a reasonable period; Our Policy for destruction of Data is 8 years after the end of any business relationship with you.

Cookies

When you view this website, we may store some information on your computer. This will be in the form of a cookie file. We use cookies to store information which we may use to improve the content of our site and to customise the site to your preferences.

Cookies are small text files that a website can send to a user’s browser for storage on the hard drive. Cookies can make use of the web easier by saving and administering status, application, preferences and another user information.